Customer Support Holiday Closure Schedule
2026-02-12 01:00Hello Commanders.
We would like to inform you that Customer Support will be temporarily unavailable during the following holiday dates.
CS Holiday Closure Dates
• February 15, 2026, 15:00 - February 18, 2026, 14:59 (UTC) • February 15, 2026, 07:00 - February 18, 2026, 06:59 (PST)
Details
• The 1:1 inquiry service will be temporarily unavailable during the mentioned period.
Notes
• The online 1:1 inquiry submission service will still be available.
• Responses will be processed in the order they were received during the holidays.
Thank you.
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