Hello Commanders.

We would like to inform you that Customer Support will be temporarily unavailable during the following holiday dates.

CS Holiday Closure Dates:

   • October 3, 2025 (UTC), October 9, 2025 (UTC)

Details

   • The 1:1 inquiry service will be temporarily unavailable during the mentioned period.

Notes

   • The online 1:1 inquiry submission service will still be available.

   • Responses will be processed in the order they were received after the holidays

Thank you.